The Hub is staffed by experienced advisors who offer academic support for SOS departments and assist students in achieving their academic goals.
Advising Hub Staff
Chad Christensen, Manager of Student Services
Chad Christensen has a B.S. in Kinesiology from SUNY Cortland and an M.S. Ed. in College Student Services Administration from the College of Saint Rose. He has been advising students and working in higher education for ten years. He is a life-long resident of the Capital Region and enjoys hiking, fishing and boating with his family.
Meaghan Potter, Sr. Student Services Advisor
Meaghan has been working in higher education for the last 8 years, with experience in academic skill building, counseling, and disability support. She received her Master’s in Social Work from Catholic University, and lived in Washington, DC for several years before moving back to the Albany area in the fall of 2017. Meaghan enjoys reading, watching hockey (Go Washington Caps!), and trying new restaurants in the Capital Region.
Emma Harmon, Pre-Health Advisor
Emma has worked in higher education since 2008, with roles including academic support, academic advising, and residence life. Emma is originally from Bidwell, Ohio, and moved to the Albany region from Indiana in January of 2018. She attended the Ohio State University for her undergraduate degrees in English and Psychology, and Virginia Polytechnic Institute and State University for her graduate degree in Higher Education Administration. Emma’s hobbies include Dungeons & Dragons, swimming, tabletop & video gaming, and spending time with her partner and two cats.
Jianyou Zhao, Sr. Student Services Advisor
Jianyou has been working in higher education since 2012, with experience in academic advising, academic intervention and coaching, and residence life. Jianyou graduated with a B.A. degree from Xidian University, Xi’an, China and earned her M.Ed. in Student Affairs in Higher Education at Texas State University. She began her career at Miami University in July 2014 as a Resident Director/First Year Advisor in the Office of Residence Life and was working as an Academic Advisor in the College of Arts and Science Advising Office before joining the School of Science Advising Hub Team in the spring of 2019. Jianyou enjoys traveling, swimming, sleeping, and exploring cuisines from different countries.
Lauren Hartman, Sr. Student Services Advisor
Lauren grew up in Albany and attended American University in Washington, D.C. for her bachelor’s degree. A highlight of her undergrad experience was studying abroad in Nairobi, Kenya - something she will talk about forever with you if given the chance. Upon returning to Albany after graduation, she worked within the Academic Affairs and Student Services department at Albany Medical College and then joined the School of Science Advising Hub Team in the Spring of 2022. Lauren enjoys cheering on the Washington Capitals, attempting DIY projects, and checking out local antique and thrift stores.